Local authority specification:
- Minimum of 14 days recording
- Minimum one internal facing camera (up to 4)
Powering on and off your 4eyez system
Your 4eyez CCTV system is powered on by the switch in the rear of the vehicle. The master off button located close to where the main system box has been installed which can turn the system off when the vehicle is used for personal use, usually in the boot of your vehicle. On installation, your installer will show you where exactly the power switch is. There is an LED indicator on the switch if it is lit up, the system will have power. Once you have switched your vehicle on the system will take around 20 seconds to turn on.
How your system works
By request of the council a 4eyez system must turn on with the start of the car. In addition, when needed the system can be turned on using the switch in the boot space. Your vehicle will have a minimum of 2 cameras inside the vehicle. These cameras are able to see all passengers inside the vehicle and will always record video. In addition to your cameras, you will have two audio buttons installed in convenient places for all personal inside the vehicle to reach. When these buttons are activated, the camera will start to record audio as well as video. You can tell when the button has been pressed and audio is on by the built in LED indicator. When the light is on, so is the audio. The final piece of equipment installed inside the car is the system health indicator. All of the data is inaccessible to you and stored on the MDVR fitted in the car. The MDVR is not to be tampered with under any circumstance. Any tampering from anybody who is not authorised to work on the box will result in your warranty being voided.
How your audio recording works
Your 4eyez CCTV system comes equipped with a number of audio buttons. The buttons are usually attached to the front and rear courtesy lights, or stuck to the B/C pillars in the vehicle. The system records video at all times but will not record audio unless the audio button is activated. When the audio button is pressed the system records both video and audio into one synchronised file. You can clearly see when audio is being recorded as the Audio button will glow red.
In addition to the audio button and camera, you will have a system heath indicator. This will have three LED lights on it. The green light is to show that the system is recording video, the yellow is to show that the unit is powered and the red is for faults. When audio is activated, the green light will flash on/off repeatedly until the button is pressed to turn the audio function off.
What do I do if any issues occur?
If any issues occur then don’t hesitate to contact us so that we are able to rectify the problem with minimal inconvenience. All our systems come with a 12-month warranty as standard. If you have any further questions about your system, please contact us as soon as possible. Not forgetting that on the 12-month anniversary of the original installation your system should be brought in for annual maintenance. Please talk to your local installer or call 4eyez on 01142 998 694 and talk to us about your options.
Any interference with any component of the system is not allowed. Including repositioning of cameras or audio buttons. This will invalidate your warranty and result in a failure to comply with council specification and license revocation.
As the registered driver of your vehicle, you are solely responsible for ensuring that your 4eyez CCTV system is powered on while the vehicle is in use as a private hire taxi. Failure to turn on your system at the start of every shift could result in you being penalised for failure to comply with the council legislation and lead to your license being revoked and legal action taken against you.
The system health indicator
The system health indicator will be placed inside the vehicle and should be visible to the driver. Built into the device are three LED indicators Green, Yellow and Red.
How to contact us should you need us?
You can find us on our website at cctv.taxi.
Or if you wish, you can contact us by either phone 0114 299 8694 or Email email@example.com and firstname.lastname@example.org.
Should an incident occur and we need to retrieve footage, do not contact us immediately. Please instead, contacts the relevant persons as dictated by your councils’ guidelines. Once the proper procedure has been started, we will be brought in to deal with any incident that we are required to respond to.